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Customer Portal APIs (0.0.1)

Comprehensive API documentation for the customer-facing subscription portal. These APIs enable customers to manage their subscriptions, update billing information, modify delivery schedules, and access their account details through your storefront.

Important: These APIs must be called from your shop's domain (e.g., https://www.myshop.com/apps/subscriptions/cp/api/**) and require customer authentication. Unauthenticated requests will return a 401 Unauthorized error.

Languages
Servers
https://www.myshop.com/apps

Customer Portal

Core customer portal APIs for managing customer account settings, authentication, and portal configurations.

Operations

Subscription Management

APIs for customers to view and manage their subscription contracts including status updates, frequency changes, and cancellations.

Operations

Billing & Payments

APIs for managing payment methods, billing information, and processing subscription payments.

Operations

Update subscription billing attempt

Request

Updates an existing subscription billing attempt. This endpoint allows modification of billing attempt details such as billing date, order note, and other attributes.

Important Notes:

  • Only QUEUED billing attempts can be updated
  • Cannot update attempts that are already processed or failed
  • Billing attempt must belong to the authenticated shop

Authentication: Requires valid X-API-Key header

Bodyapplication/jsonrequired
idinteger(int64)
shopstringrequired
billingAttemptIdstring
statusstring
Enum"SUCCESS""FAILURE""REQUESTING""PROGRESS""QUEUED""SKIPPED""SOCIAL_CONNECTION_NULL""CONTRACT_CANCELLED""CONTRACT_ENDED""CONTRACT_PAUSED"
billingDatestring(date-time)
contractIdinteger(int64)
attemptCountinteger(int32)
attemptTimestring(date-time)
graphOrderIdstring
orderIdinteger(int64)
orderAmountnumber(double)
orderNamestring
retryingNeededbooleanrequired
transactionFailedEmailSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED"
upcomingOrderEmailSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""STOP_FROM_CONTRACT""CONTRACT_PAUSED"
applyUsageChargeboolean
recurringChargeIdinteger(int64)
transactionRatenumber(double)
usageChargeStatusstring
Enum"SUCCESS""FAILED""TO_BE_TRIED"
transactionFailedSmsSentStatusstring
Enum"SENT""UNSENT""FAILED""SMS_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""PHONE_NUMBER_EMPTY"
upcomingOrderSmsSentStatusstring
Enum"SENT""UNSENT""FAILED""SMS_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""STOP_FROM_CONTRACT""CONTRACT_PAUSED""PHONE_NUMBER_EMPTY"
billingAttemptResponseMessagestring
progressAttemptCountinteger(int32)
orderNotestring
variantListArray of objects(VariantQuantity)
securityChallengeSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CONTRACT_CANCELLED"
orderAmountUSDnumber(double)
orderCancelReasonstring
Enum"CUSTOMER""DECLINED""FRAUD""INVENTORY""STAFF""OTHER""$UNKNOWN"
orderCancelledAtstring(date-time)
orderClosedboolean
orderClosedAtstring(date-time)
orderConfirmedboolean
orderDisplayFinancialStatusstring
Enum"PENDING""AUTHORIZED""PARTIALLY_PAID""PARTIALLY_REFUNDED""VOIDED""PAID""REFUNDED""EXPIRED""$UNKNOWN"
orderDisplayFulfillmentStatusstring
Enum"UNFULFILLED""PARTIALLY_FULFILLED""FULFILLED""RESTOCKED""PENDING_FULFILLMENT""OPEN""IN_PROGRESS""ON_HOLD""SCHEDULED""REQUEST_DECLINED"
orderProcessedAtstring(date-time)
lastShippingUpdatedAtstring(date-time)
inventorySkippedAttemptCountinteger(int32)
inventorySkippedRetryingNeededboolean
orderAttributesArray of objects(AttributeInfo)
partialLinesSkippedstring
Enum"INVENTORY_MANAGEMENT""MANUAL"
orderAmountContractCurrencynumber(double)
curl -i -X PUT \
  https://www.myshop.com/apps/subscriptions/cp/api/subscription-billing-attempts \
  -H 'Content-Type: application/json' \
  -d '{
    "id": 0,
    "shop": "string",
    "billingAttemptId": "string",
    "status": "SUCCESS",
    "billingDate": "2019-08-24T14:15:22Z",
    "contractId": 0,
    "attemptCount": 0,
    "attemptTime": "2019-08-24T14:15:22Z",
    "graphOrderId": "string",
    "orderId": 0,
    "orderAmount": 0.1,
    "orderName": "string",
    "retryingNeeded": true,
    "transactionFailedEmailSentStatus": "SENT",
    "upcomingOrderEmailSentStatus": "SENT",
    "applyUsageCharge": true,
    "recurringChargeId": 0,
    "transactionRate": 0.1,
    "usageChargeStatus": "SUCCESS",
    "transactionFailedSmsSentStatus": "SENT",
    "upcomingOrderSmsSentStatus": "SENT",
    "billingAttemptResponseMessage": "string",
    "progressAttemptCount": 0,
    "orderNote": "string",
    "variantList": [
      {
        "variantId": 0,
        "quantity": 0,
        "title": "string",
        "image": "string",
        "productTitle": "string",
        "productId": "string",
        "variantTitle": "string",
        "swapId": 0
      }
    ],
    "securityChallengeSentStatus": "SENT",
    "orderAmountUSD": 0.1,
    "orderCancelReason": "CUSTOMER",
    "orderCancelledAt": "2019-08-24T14:15:22Z",
    "orderClosed": true,
    "orderClosedAt": "2019-08-24T14:15:22Z",
    "orderConfirmed": true,
    "orderDisplayFinancialStatus": "PENDING",
    "orderDisplayFulfillmentStatus": "UNFULFILLED",
    "orderProcessedAt": "2019-08-24T14:15:22Z",
    "lastShippingUpdatedAt": "2019-08-24T14:15:22Z",
    "inventorySkippedAttemptCount": 0,
    "inventorySkippedRetryingNeeded": true,
    "orderAttributes": [
      {
        "key": "string",
        "value": "string"
      }
    ],
    "partialLinesSkipped": "INVENTORY_MANAGEMENT",
    "orderAmountContractCurrency": 0.1
  }'

Responses

Billing attempt successfully updated

Bodyapplication/json
idinteger(int64)
shopstringrequired
billingAttemptIdstring
statusstring
Enum"SUCCESS""FAILURE""REQUESTING""PROGRESS""QUEUED""SKIPPED""SOCIAL_CONNECTION_NULL""CONTRACT_CANCELLED""CONTRACT_ENDED""CONTRACT_PAUSED"
billingDatestring(date-time)
contractIdinteger(int64)
attemptCountinteger(int32)
attemptTimestring(date-time)
graphOrderIdstring
orderIdinteger(int64)
orderAmountnumber(double)
orderNamestring
retryingNeededbooleanrequired
transactionFailedEmailSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED"
upcomingOrderEmailSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""STOP_FROM_CONTRACT""CONTRACT_PAUSED"
applyUsageChargeboolean
recurringChargeIdinteger(int64)
transactionRatenumber(double)
usageChargeStatusstring
Enum"SUCCESS""FAILED""TO_BE_TRIED"
transactionFailedSmsSentStatusstring
Enum"SENT""UNSENT""FAILED""SMS_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""PHONE_NUMBER_EMPTY"
upcomingOrderSmsSentStatusstring
Enum"SENT""UNSENT""FAILED""SMS_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""STOP_FROM_CONTRACT""CONTRACT_PAUSED""PHONE_NUMBER_EMPTY"
billingAttemptResponseMessagestring
progressAttemptCountinteger(int32)
orderNotestring
variantListArray of objects(VariantQuantity)
securityChallengeSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CONTRACT_CANCELLED"
orderAmountUSDnumber(double)
orderCancelReasonstring
Enum"CUSTOMER""DECLINED""FRAUD""INVENTORY""STAFF""OTHER""$UNKNOWN"
orderCancelledAtstring(date-time)
orderClosedboolean
orderClosedAtstring(date-time)
orderConfirmedboolean
orderDisplayFinancialStatusstring
Enum"PENDING""AUTHORIZED""PARTIALLY_PAID""PARTIALLY_REFUNDED""VOIDED""PAID""REFUNDED""EXPIRED""$UNKNOWN"
orderDisplayFulfillmentStatusstring
Enum"UNFULFILLED""PARTIALLY_FULFILLED""FULFILLED""RESTOCKED""PENDING_FULFILLMENT""OPEN""IN_PROGRESS""ON_HOLD""SCHEDULED""REQUEST_DECLINED"
orderProcessedAtstring(date-time)
lastShippingUpdatedAtstring(date-time)
inventorySkippedAttemptCountinteger(int32)
inventorySkippedRetryingNeededboolean
orderAttributesArray of objects(AttributeInfo)
partialLinesSkippedstring
Enum"INVENTORY_MANAGEMENT""MANUAL"
orderAmountContractCurrencynumber(double)
Response
application/json
{ "id": 0, "shop": "string", "billingAttemptId": "string", "status": "SUCCESS", "billingDate": "2019-08-24T14:15:22Z", "contractId": 0, "attemptCount": 0, "attemptTime": "2019-08-24T14:15:22Z", "graphOrderId": "string", "orderId": 0, "orderAmount": 0.1, "orderName": "string", "retryingNeeded": true, "transactionFailedEmailSentStatus": "SENT", "upcomingOrderEmailSentStatus": "SENT", "applyUsageCharge": true, "recurringChargeId": 0, "transactionRate": 0.1, "usageChargeStatus": "SUCCESS", "transactionFailedSmsSentStatus": "SENT", "upcomingOrderSmsSentStatus": "SENT", "billingAttemptResponseMessage": "string", "progressAttemptCount": 0, "orderNote": "string", "variantList": [ {} ], "securityChallengeSentStatus": "SENT", "orderAmountUSD": 0.1, "orderCancelReason": "CUSTOMER", "orderCancelledAt": "2019-08-24T14:15:22Z", "orderClosed": true, "orderClosedAt": "2019-08-24T14:15:22Z", "orderConfirmed": true, "orderDisplayFinancialStatus": "PENDING", "orderDisplayFulfillmentStatus": "UNFULFILLED", "orderProcessedAt": "2019-08-24T14:15:22Z", "lastShippingUpdatedAt": "2019-08-24T14:15:22Z", "inventorySkippedAttemptCount": 0, "inventorySkippedRetryingNeeded": true, "orderAttributes": [ {} ], "partialLinesSkipped": "INVENTORY_MANAGEMENT", "orderAmountContractCurrency": 0.1 }

Get upcoming orders (top orders)

Request

Retrieves upcoming (queued) billing attempts for a subscription contract or customer. Returns the next scheduled orders that have not yet been processed.

Query Options:

  • Filter by contract ID to see upcoming orders for a specific subscription
  • Filter by customer ID to see all upcoming orders for a customer
  • Results are ordered by billing date (earliest first)

Use Cases:

  • Display "Your Next Order" in customer portal
  • Show upcoming delivery schedule
  • Calculate upcoming charges
  • Preview next order contents

Authentication: Requires valid X-API-Key header

Query
contractIdinteger(int64)
curl -i -X GET \
  'https://www.myshop.com/apps/subscriptions/cp/api/subscription-billing-attempts/top-orders?contractId=0'

Responses

Successfully retrieved upcoming orders

Bodyapplication/jsonArray [
idinteger(int64)
shopstringrequired
billingAttemptIdstring
statusstring
Enum"SUCCESS""FAILURE""REQUESTING""PROGRESS""QUEUED""SKIPPED""SOCIAL_CONNECTION_NULL""CONTRACT_CANCELLED""CONTRACT_ENDED""CONTRACT_PAUSED"
billingDatestring(date-time)
contractIdinteger(int64)
attemptCountinteger(int32)
attemptTimestring(date-time)
graphOrderIdstring
orderIdinteger(int64)
orderAmountnumber(double)
orderNamestring
retryingNeededbooleanrequired
transactionFailedEmailSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED"
upcomingOrderEmailSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""STOP_FROM_CONTRACT""CONTRACT_PAUSED"
applyUsageChargeboolean
recurringChargeIdinteger(int64)
transactionRatenumber(double)
usageChargeStatusstring
Enum"SUCCESS""FAILED""TO_BE_TRIED"
transactionFailedSmsSentStatusstring
Enum"SENT""UNSENT""FAILED""SMS_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""PHONE_NUMBER_EMPTY"
upcomingOrderSmsSentStatusstring
Enum"SENT""UNSENT""FAILED""SMS_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""STOP_FROM_CONTRACT""CONTRACT_PAUSED""PHONE_NUMBER_EMPTY"
billingAttemptResponseMessagestring
progressAttemptCountinteger(int32)
orderNotestring
variantListArray of objects(VariantQuantity)
securityChallengeSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CONTRACT_CANCELLED"
orderAmountUSDnumber(double)
orderCancelReasonstring
Enum"CUSTOMER""DECLINED""FRAUD""INVENTORY""STAFF""OTHER""$UNKNOWN"
orderCancelledAtstring(date-time)
orderClosedboolean
orderClosedAtstring(date-time)
orderConfirmedboolean
orderDisplayFinancialStatusstring
Enum"PENDING""AUTHORIZED""PARTIALLY_PAID""PARTIALLY_REFUNDED""VOIDED""PAID""REFUNDED""EXPIRED""$UNKNOWN"
orderDisplayFulfillmentStatusstring
Enum"UNFULFILLED""PARTIALLY_FULFILLED""FULFILLED""RESTOCKED""PENDING_FULFILLMENT""OPEN""IN_PROGRESS""ON_HOLD""SCHEDULED""REQUEST_DECLINED"
orderProcessedAtstring(date-time)
lastShippingUpdatedAtstring(date-time)
inventorySkippedAttemptCountinteger(int32)
inventorySkippedRetryingNeededboolean
orderAttributesArray of objects(AttributeInfo)
partialLinesSkippedstring
Enum"INVENTORY_MANAGEMENT""MANUAL"
orderAmountContractCurrencynumber(double)
]
Response
application/json
[ { "id": 0, "shop": "string", "billingAttemptId": "string", "status": "SUCCESS", "billingDate": "2019-08-24T14:15:22Z", "contractId": 0, "attemptCount": 0, "attemptTime": "2019-08-24T14:15:22Z", "graphOrderId": "string", "orderId": 0, "orderAmount": 0.1, "orderName": "string", "retryingNeeded": true, "transactionFailedEmailSentStatus": "SENT", "upcomingOrderEmailSentStatus": "SENT", "applyUsageCharge": true, "recurringChargeId": 0, "transactionRate": 0.1, "usageChargeStatus": "SUCCESS", "transactionFailedSmsSentStatus": "SENT", "upcomingOrderSmsSentStatus": "SENT", "billingAttemptResponseMessage": "string", "progressAttemptCount": 0, "orderNote": "string", "variantList": [], "securityChallengeSentStatus": "SENT", "orderAmountUSD": 0.1, "orderCancelReason": "CUSTOMER", "orderCancelledAt": "2019-08-24T14:15:22Z", "orderClosed": true, "orderClosedAt": "2019-08-24T14:15:22Z", "orderConfirmed": true, "orderDisplayFinancialStatus": "PENDING", "orderDisplayFulfillmentStatus": "UNFULFILLED", "orderProcessedAt": "2019-08-24T14:15:22Z", "lastShippingUpdatedAt": "2019-08-24T14:15:22Z", "inventorySkippedAttemptCount": 0, "inventorySkippedRetryingNeeded": true, "orderAttributes": [], "partialLinesSkipped": "INVENTORY_MANAGEMENT", "orderAmountContractCurrency": 0.1 } ]

Get past orders

Request

Retrieves paginated list of past (processed) billing attempts for a subscription contract or customer. Includes successful orders, failed attempts, and skipped orders.

Filter Options:

  • By contract ID: Get order history for specific subscription
  • By customer ID: Get all orders across all customer subscriptions
  • Pagination: Control page size and page number

Order Information:

  • Billing attempt status (SUCCESS, FAILED, SKIPPED)
  • Shopify order ID for successful attempts
  • Billing date and processing date
  • Order total and line items
  • Error messages for failed attempts

Authentication: Requires valid X-API-Key header

Query
contractIdinteger(int64)
pageableobject(Pageable)required
pageable.​pageinteger(int32)>= 0
pageable.​sizeinteger(int32)>= 1
pageable.​sortArray of strings
curl -i -X GET \
  'https://www.myshop.com/apps/subscriptions/cp/api/subscription-billing-attempts/past-orders?contractId=0&page=0&size=1&sort=string'

Responses

Successfully retrieved past orders

Bodyapplication/jsonArray [
idinteger(int64)
shopstringrequired
billingAttemptIdstring
statusstring
Enum"SUCCESS""FAILURE""REQUESTING""PROGRESS""QUEUED""SKIPPED""SOCIAL_CONNECTION_NULL""CONTRACT_CANCELLED""CONTRACT_ENDED""CONTRACT_PAUSED"
billingDatestring(date-time)
contractIdinteger(int64)
attemptCountinteger(int32)
attemptTimestring(date-time)
graphOrderIdstring
orderIdinteger(int64)
orderAmountnumber(double)
orderNamestring
retryingNeededbooleanrequired
transactionFailedEmailSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED"
upcomingOrderEmailSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""STOP_FROM_CONTRACT""CONTRACT_PAUSED"
applyUsageChargeboolean
recurringChargeIdinteger(int64)
transactionRatenumber(double)
usageChargeStatusstring
Enum"SUCCESS""FAILED""TO_BE_TRIED"
transactionFailedSmsSentStatusstring
Enum"SENT""UNSENT""FAILED""SMS_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""PHONE_NUMBER_EMPTY"
upcomingOrderSmsSentStatusstring
Enum"SENT""UNSENT""FAILED""SMS_SETTINGS_DISABLED""CUSTOMER_PAYMENT_EMPTY""CONTRACT_CANCELLED""STOP_FROM_CONTRACT""CONTRACT_PAUSED""PHONE_NUMBER_EMPTY"
billingAttemptResponseMessagestring
progressAttemptCountinteger(int32)
orderNotestring
variantListArray of objects(VariantQuantity)
securityChallengeSentStatusstring
Enum"SENT""UNSENT""FAILED""EMAIL_SETTINGS_DISABLED""CONTRACT_CANCELLED"
orderAmountUSDnumber(double)
orderCancelReasonstring
Enum"CUSTOMER""DECLINED""FRAUD""INVENTORY""STAFF""OTHER""$UNKNOWN"
orderCancelledAtstring(date-time)
orderClosedboolean
orderClosedAtstring(date-time)
orderConfirmedboolean
orderDisplayFinancialStatusstring
Enum"PENDING""AUTHORIZED""PARTIALLY_PAID""PARTIALLY_REFUNDED""VOIDED""PAID""REFUNDED""EXPIRED""$UNKNOWN"
orderDisplayFulfillmentStatusstring
Enum"UNFULFILLED""PARTIALLY_FULFILLED""FULFILLED""RESTOCKED""PENDING_FULFILLMENT""OPEN""IN_PROGRESS""ON_HOLD""SCHEDULED""REQUEST_DECLINED"
orderProcessedAtstring(date-time)
lastShippingUpdatedAtstring(date-time)
inventorySkippedAttemptCountinteger(int32)
inventorySkippedRetryingNeededboolean
orderAttributesArray of objects(AttributeInfo)
partialLinesSkippedstring
Enum"INVENTORY_MANAGEMENT""MANUAL"
orderAmountContractCurrencynumber(double)
]
Response
application/json
[ { "id": 0, "shop": "string", "billingAttemptId": "string", "status": "SUCCESS", "billingDate": "2019-08-24T14:15:22Z", "contractId": 0, "attemptCount": 0, "attemptTime": "2019-08-24T14:15:22Z", "graphOrderId": "string", "orderId": 0, "orderAmount": 0.1, "orderName": "string", "retryingNeeded": true, "transactionFailedEmailSentStatus": "SENT", "upcomingOrderEmailSentStatus": "SENT", "applyUsageCharge": true, "recurringChargeId": 0, "transactionRate": 0.1, "usageChargeStatus": "SUCCESS", "transactionFailedSmsSentStatus": "SENT", "upcomingOrderSmsSentStatus": "SENT", "billingAttemptResponseMessage": "string", "progressAttemptCount": 0, "orderNote": "string", "variantList": [], "securityChallengeSentStatus": "SENT", "orderAmountUSD": 0.1, "orderCancelReason": "CUSTOMER", "orderCancelledAt": "2019-08-24T14:15:22Z", "orderClosed": true, "orderClosedAt": "2019-08-24T14:15:22Z", "orderConfirmed": true, "orderDisplayFinancialStatus": "PENDING", "orderDisplayFulfillmentStatus": "UNFULFILLED", "orderProcessedAt": "2019-08-24T14:15:22Z", "lastShippingUpdatedAt": "2019-08-24T14:15:22Z", "inventorySkippedAttemptCount": 0, "inventorySkippedRetryingNeeded": true, "orderAttributes": [], "partialLinesSkipped": "INVENTORY_MANAGEMENT", "orderAmountContractCurrency": 0.1 } ]

Product Catalog

APIs for retrieving product information, selling plans, variant data, and subscription-enabled products available to customers.

Operations

Delivery & Shipping

APIs for managing delivery schedules, shipping addresses, delivery methods, and tracking order status.

Customer Retention

APIs for handling subscription cancellations, retention activities, and customer feedback management.

Loyalty Integration

APIs for integrating loyalty programs with subscriptions including points redemption and earning options.

Customization

APIs for accessing portal customization settings, translations, and theme configurations.